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You built it on instinct. Now it needs a system.

For owners and founders whose business has outgrown the way it started. We help you put the structure in place, so the business can run, and grow, without everything going through you.

Two business owners in aprons, smiling in their shop.
Small business owners · Canada · 2023

The average owner works a 54-hour week.

0204060 hours
Source: CFIB, April 2023.

Three situations we see most.

Pick the one closest to your week. Each starts somewhere different.

A manager speaking with his team at a meeting table.
The growing organisation

We have outgrown the way we started.

Where we would start: roles, accountability and a handful of documented processes, so the team can decide without waiting.

Most relevant: Governance and policy advisory

A young founder smiling with her arms crossed.
The emerging entrepreneur

I have the idea. I need the path.

Where we would start: decide what has to be true first, then a 90-day plan you can act on.

Most relevant: Strategic planning and advisory

What owners are carrying.

Published figures on Canadian businesses. You are not the only one.

  • A senior leader holding a red folder by a window.
    Small business owners · Canada · 2023

    76% plan to exit. Only 9% have a formal succession plan.

    Plan to exit76%
    Have a plan9%
    Source: CFIB, January 2023.
  • A business owner smiling while she works through papers at a desk.
    Randomised trial · Indian textile firms

    Expert management advice raised productivity by 11%.

    Without100
    With advice111
    Source: Bloom et al., Quarterly Journal of Economics, 2013.
  • Senior colleagues planning around a table of papers.
    Businesses · Canada · 2026

    Fewer than one in five use AI to deliver their work: 19%.

    0%50%100%
    Source: Statistics Canada, June 2026.

Advice is only useful once someone owns it.

Whatever the starting point, the work runs the same way: three stages, and we stay for the third. Every decision leaves with an owner and a date.

  1. Weeks 1 to 3

    Understand

    How decisions really get made today: the plans you have, the work that waits on one person, what the board and team need.

  2. Weeks 4 to 7

    Structure

    The priorities, roles, policies and processes you need, agreed with you and written in plain language.

  3. Weeks 8 to 12

    Implement

    We put them in place with the people who will carry them, and track each decision until it’s done.

An example 12-week engagement. The length depends on your situation.

Two colleagues reviewing a document together by an office window.
12-week plan · Week 7
  • Agree three priorities for 2027Board chair · 15 JanAgreed
  • Write down the month-end closeOperations lead · 31 JanIn progress
  • Adopt an AI use policyExecutive director · 28 FebOpen
Illustration of the plan we keep with you.
A board meeting around a conference table.

Let’s clarify what comes next.

Tell us where things stand. We’ll reply to arrange a discovery call, and tell you honestly if we’re the right fit.

You’ll speak with Jessica McKay, MBA, CIPM, principal advisor.

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